User-friendly customer support on your Web
CCL system includes functions for all communication channels that are relevant for your business. Discover some of the digital support that you can offer your customers.
Web Call Back
With our solution, customers can initiate a callback from your website and the matter is then directed to the right person within your call centre.
Your knowledge base can be used as a semantic FAQ on your website and as an internal support for your agents. No matter how you use it, you always have access to a user friendly interface.
Let your customers use the email form included in the CCL-system. The forms have an automated response management that is integrated with other communication channels.